Galeodan & The Galeodan Suites

Covid-19 Information

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Covid-19 - Introduction Visiting Galapagos in Times of Covid-19 Galeodan Suites Protocols Group Activity Protocols

Galeodan Suites Covid-19 Policy

Updated: 2021-08-13

1: Preamble

This guide is based on our current knowledge of the published protocols. We cannot predict how strictly they will be applied, or how they may change in response to current circumstances.

We urge you to obtain travel interruption and cancellation insurance that includes disruption due to the Covid-19 pandemic. You may also be required to carry comprehensive health insurance with coverage for air-evacuation to the continent.

2: Physical Features & Standard Amenities of the Galeodan Suites

The physical configuration of Galeodan Suites and service offered make them particularly suited to a comfortable and secure stay, especially during this pandemic. Interaction with staff, management and other guests is minimized by the following features:

Serviced Self-Catering

The Suites are fully furnished with sheets, bath towels, beach towels, shampoo, body wash, paper, and soap.

We stock the kitchen with basics including coffee, tea, milk, sugar, salt, pepper, and cooking oil. We also provide eggs, cereal, bread rolls, fresh fruit for you to make your own breakfast to enjoy in the room, or on your private balcony or terrace.

So, there is no need to go shopping for the basics, although you always have that choice. In short: you can be as independent as you want to be – We call it “Serviced Self-Catering”.

3: Guest Services & Procedures

Our standard suite preparation and maintenance procedures provide a high standard of cleanliness and disinfection between bookings and during every guest-stay. But, for the duration of the pandemic, we are taking additional steps to minimize the chances of contagion between successive guests and between ourselves and our guests.

Suite Closure

During the emergency, each suite will be closed for the days before and after each reservation to so that we have at least 24 hours to clean and sterilize the space and furnishings.

Enhanced Suite Preparation

First, we perform our standard deep-clean between bookings, in which we:

Room keys will be cleaned, sprayed with 70% alcohol, and placed on a table in the suite, together with a bottle of alcohol-gel for our guests to use.

On Arrival at the Galeodan Suites

On arrival in the suite, we normally give a briefing on the use of the facilities, local services, potential tours, etc. During the emergency, we ask guests to pay extra attention to the materials which we send in advance so that we can keep the in-room briefing to a prudent minimum.

On arrival, guests may be asked to complete a Guest Covid-19 Symptomatology Questionnaire , provided by the local authorities. The questionnaire asks about your current state of health and recent history.

Maintenance \ Room-Service

In normal conditions, we would enter the suite each day, at a time convenient to the guests, to perform basic maintenance on the suite, including

During the emergency, our staff will minimize time spent and contact with items in the room. Service will be restricted to removal of garbage and replenishing stocks.

Every 5 days, at the most, we will provide a set of fresh sheets and towels - Or earlier, if requested.

In the evening, we will continue our regular practice of delivering a bag of fresh bread rolls, hung by the door, for the next morning’s breakfast.

4: Additional Measures – By Galeodan Staff

Management and staff will wear protective masks and maintain distance when interfacing with guests or entering the rooms for maintenance. Masks and gloves will be worn whenever cleaning and servicing rooms or handling items with which guests may come in contact (jugs, linens, towels, containers etc.).

Staff wash hands on before and after any maintenance or cleaning activity in the rooms or handling shared equipment or material from the rooms, such as towels, sheets, cleaning utensils etc.

Staff, of which only one will be on site at any time, will also maintain distance from management and guests.

Staff must check their temperature in the morning, prior to starting work, and every evening. At the first sign of possible infection, they must advise management and local authorities and then self-isolate for 14 days.